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Tuesday, February 22, 2011

Case Study: A Mess of an Oil Change!

by Colette Cooley, Cars for Keeps Office Manager

The other day, a customer brought in a 1997 Lexus ES 300 (that he had just purchased) for an oil change and general checkup. The car was in very good condition - that was, until the mechanic took off the oil valve cover and it full of sludge. Having sludge rather than oil lubricating the engine's working parts can very quickly deteriorate moving parts. Instead of being lubricated by clean oil, sludge contaminates parts, makes them sticky and prone to costly damage.

Mike really gets into auto repair...*groan*

The previous owner followed the manufacturer’s guidelines to change the oil every five or six thousand miles - so then what was the problem? This may look good on paper, but in reality, this frequently is
often just not enough. The detergents in the oil break down after a certain amount of time, which is what creates sludge. Unless a special high-grade synthetic oil were being used, regular oil changes and maintenance really should be preformed every three thousand miles for this type of vehicle. This Lexus has 167,000 miles on it, and if properly maintained intervals are kept, it should be good for another 500,000 miles and more.

We like to view our customers' cars as investments; in the long run, they prove a far more valuable investment when they're properly maintained. Each car model is different, so if you'd like to know what your vehicle's specific maintenance intervals should be, it's best to check with your favorite mechanic.

Speaking of favorite mechanics, we've been nominated for the category of "Best Oil Change" by the Grand Haven Tribune's People's Choice Awards 2011, and we would appreciate your votes! Thank you!

Friday, February 18, 2011

BG Products: Better Auto Fluids for Better Vehicle Performance

by Dennis Sweet, Cars for Keeps Customer Service Manager

At Cars for Keeps, we believe in the the old adage “you get what you pay for”. We feel that not all car parts and fluids are created equal. So with that in mind, let's talk auto fluids...

When we talk about your vehicle's fluid systems, we're talking about transmission, power steering, brake, coolant and engine oil fluids. Each of these fluids services a very important automotive function, and as the fluids break down over time, they can cause damage to these systems if they are not flushed and maintained.

We've researched many automotive fluid products and believe we have found one of the best that is available. I am talking about BG Products. BG Products is a chemical company that makes top of the line automotive fluids and automotive maintenance service products. These include completely synthetic engine oils, power steering fluid, brake fluid, transmission fluids and grease and gear lube.

Most automotive fluid companies make their products with crude oil base. BG Products, on the other hand, are manufactured in a lab as fully synthetic chemicals. For humans, synthetic products are bad news, but for a vehicle, synthetic fluids are the best they come. These fluid are capable of handling the higher temps better and for longer, without breaking down. This means longer periods between fluid changes and more longevity for the life of you vehicle.

BG Fully synthetic motor oil even comes with a friction modifier added to it for even better protection of your vehicle's engine. They also offer cleaning products to flush and improve the performance of drive lines, fuel systems, batteries and climate control systems.

BG is so confident of their products that they put a 150,000 mile warranty on your vehicle's engine if you use BG Products according to the recommended schedule on vehicles before they reach 30,000 miles.

With this kind of value, it was a no brainer for us at Cars for Keeps to offer BG Product to our customers, and for BG Products to be our top selling automotive fluid brand.

If you're curious to learn more about BG, visit them online, or watch their video below:

Wednesday, February 16, 2011

Why Your Car’s AC System Needs Repair, Even During Winter


by Rob Hopp, Cars for Keeps Owner

Most drivers don’t give a second thought about air conditioning (AC or HVAC) when the weather is cooler than about 75°f. While once considered a luxury, often an expensive add-on to a new car purchase, air conditioning is now a common factory installed item running in concert with several other systems.

Two of the most frequent questions we receive are:

1. Should I run my AC in the winter?

Many vehicles now incorporate running the air conditioning system when the windshield defroster is selected. Automatic climate control systems in the higher end vehicles use it routinely unless you select the “Economy” mode. There are a few reasons it's a good idea to run your auto's AC in the winter.

First, running the air conditioning year round will help maintain the system. It will help to keep the system well lubricated and leak proof. This is because the refrigerant actually carries the oil and sealers that lubricate the system and most importantly the compressor. It also keeps the seals and hoses moist, thus preventing them from drying out and cracking, which can lead to leaks.

Air conditioning removes moisture. If you’ve driven in heavy rain or high humidity, you needed the humidity removed from the forced air blasting your windows. This is less noticeable in colder weather, however the moisture is still a factor in clearing that fog from your view. If you have a car with a separate A/C switch, try turning it on next time (even if the temp is set on hot). It will clear your windows quicker.
2. If my AC needs repair, why shouldn't I wait until warmer weather?

Because the systems are so integrated, waiting to repair the AC system can increase the costs dramatically. Items from simple hoses, connections, desiccant chambers (driers) to the complex compressor, evaporator and condenser depend on operating in a lubricated, moisture free environment. Electrical switch or sensor failure will leave the system inoperative, but the failure of a seal or hose can cause much more serious damage. Faulty hoses will leak refrigerant, allowing water to enter the internal AC system and cause corrosion and rust.

Cars for Keeps includes testing AC function in its routine inspection process to help you avoid surprises when the weather warms up.

One more way we fix cars. For keeps!

Wednesday, February 9, 2011

A Woman's Point of View: What Auto Maintenance Tasks Are Most Important?

by Colette Cooley, Cars for Keeps Office Manager

The most important maintenance for your car can be summed up in one word: Regular!

For those of you who are very structured in your lives, this is not a problem. For the rest of us who have to put a sticky note on our steering wheels to remind us of our next oil change, this can be a little problem! Here's a few tips for keeping your car's maintenance on track.

Most of us have a calendar that we refer to, either hanging on the wall, on our desk, or on our computers or cell phones. Pick a certain date that is usually convenient for you every three months and jot down ‘LOF’ (which stands for Lube, Oil, Filter) to remind you to check the mileage on your car. Check that with the sticker on your windshield and if they are close, gives us a call and we will take care of everything for you.

At Cars For Keeps, regular maintenance always includes the oil change, a new oil filter, topping off the fluids in your car, a visual inspection under, around and in the engine compartment, a recommendation list that is prioritized of potential problems, and checking your tires for air pressure and wear or damage. The oil in each of your vehicles should be changed every 2,000 miles for regular oil, and every 6,000 miles for cars that use synthetic oil, according to our head mechanic. We recommend that you call ahead to make an appointment so we can hold a specific amount of time to give you and your car the time and attention that you deserve. One or two days ahead of time is usually sufficient.


Friday, February 4, 2011

Annual Auto Maintenance Schedule: What Do to & When to Do It!


by Marjorie, Cars for Keeps Social Media Manager

So you understand the importance of routine auto maintenance, you're ready to start treating your vehicle like the potential investment it is, but you don't know where - or when - to start. What exactly IS routine maintenance, and how often does it need to be performed?

Because not all auto components wear down at the same rate, true "routine maintenance" is a little more complicated than it seems. Routine maintenance for a timing belt, for example, is having it changed every 60-70,000 miles, while routine maintenance for your engine oil requires changing it every 4-7,000 miles. That's a big difference!


To make understanding routine auto maintenance a little easier on drivers, we've put together the following schedule.

Monthly Auto Maintenance

Brake, power steering, transmission, antifreeze and windshield washer fluids. While not all of these may need to be changed each month, it's a good idea to have them checked to make sure they're not dirty, sludgy or running low. These fluids - particularly brake, power steering and transmission - are important to your vehicle's safety, and making sure they're clean and topped up can prevent far more serious problems down the road.

Tire air pressure. Did you know that under inflated tires can cause your vehicle to not only run less efficiently, but also have unsafe "splashy" steering? Checking your tires for proper inflation is fast, simple and almost free, so monthly checkups are definitely worth it!

Head & tail lights. Sure, it doesn't take a rocket scientist to check to make sure all your vehicle's lights are working properly - but it still needs to be done! Faulty lights pose safety risks - not to mention the risk of getting ticketed - so it's a good idea to either check or have these checked monthly.

3 Month Maintenance

Oil changes. Three months is a general guideline, and necessary intervals can vary from vehicle to vehicle. Older autos often require oil changes more often - every 3,000 miles or so - while some newer vehicles may be able to go as far as 7,000 miles before an oil change is necessary. Check your vehicle's manual, or ask your auto technician about your vehicle model. Of course, it certainly doesn't hurt to have your oil changed every 3 months - just ask our High Mile Club members!

Chassis lubrication. Again, it may not be necessary to have this performed as often as three months, but it depends on your vehicle's model and age. Many newer autos are "lubed for life", while some older cars still require it. The chassis' steering and suspension components may, however, require periodic replacement to prevent further damage, so it's a good idea to have the chassis inspected every 3 months just in case.
Engine tuning. Faulty spark plugs and gummed up fuel injectors - both engine components - can reduce fuel efficiency as much as thirty percent; the best way to make sure all spark plugs and engine components are working properly is to have them checked every three months.

Battery maintenance and cleaning. Just because your battery isn't dead doesn't mean something isn't wrong. Dirty or corroded batter cable posts can create a poor connection, causing faulty ignition start or inefficient power use.

6 Month Maintenance

Air filters. Air filters essentially help vehicles "breathe" clean air. When these filters become dirty or clogged over time, they make it more difficult for engines to get the oxygen they need, causing inefficient mileage and poor performance. Different air filter brands last for different periods of time, so it's best to have them checked at least twice every year.

Wiper Blades. Do we need to say it?! Wiper blades inevitably become stiff and cracked over time - typically about six months - causing chattering and streaking, which can cause dangerously poor visibility during inclement weather. Have these replaced twice each year.

Yearly Maintenance

Engine belts. While most engine belts don't need to be replaced each year, it's a good idea to have an auto technician take a look at those that are accessible, and to keep tabs on how long less accessible belts have been installed. V-belts typically need to be replaced every four years or 35,000 miles, serpentine belts every four years or 50,000 (or sooner), and timing belts every five years or 60,00 miles - whichever comes first. Over time, these belts become stiff, loose and cracked or worn, and if they break while your vehicle is running, they can cause serious damage.

Shock absorbers and struts. Worn shock absorbers and struts can not only make for a bumpier ride, but they can cause fuel inefficiency, misalignment and a host of other safety problems. For best performance, have these inspected by an auto technician each year.

Of course, the best way to make sure all your vehicle's routine maintenance needs are taken care of is to sit down with your auto technician(s) and create an annual auto maintenance schedule. We can help you by scheduling maintenance at intervals which are customized to your vehicle's age and specific maintenance needs.